Services

Personalised Executive & VIP Coaching - Presentation and People Skills – includes Presentation Principles and Styles, assistance in writing material, choreography of the presentation, video taped rehearsals and performance review, as well as Dealing with People & Situations, Reaching Mutual Agreement

Group Communication Workshops – Internal and External Communication Cultures – includes Communicating with People, Voice Clarity and Pace, The Relationship Bank™, Building Relationships, Team Building and Bonding

Customer Service Excellence Coaching – Customer Care – includes Customer Care Coaching, Achieving Customer Service Excellence, Helping Customers Buy, Customers Recovery Techniques

Specialised Executive and VIP Coaching – tailored to meet each individual’s unique communication challenges

Remote Off-sites

Remove yourself or your team from the physical and psychological confines of your office.  Highly personalized executive, team building and facilitating is available at several venues in Australia. These 3-5 day workshops are completely unique and will be designed in close consultation with you to ensure that they meet your exact needs.   Normally we start with simple “get the blood flowing” warm-up exercises then go into a morning of coaching, with the afternoons either at leisure or as team bonding outings. Spouses can be catered for and more than welcome on these events.

The Outback – convened at either Burrawang West Station, a 5 star resort integrated into a working sheep station near Condoblin www.burrawangwest.com.au or, for the more adventurous, the Outback Opal Mining town of Lightning Ridge.  Coaching during the morning and explore Australia’s outback in the afternoons (or simply relax).

           
The Great Barrier Reef – really break away from the office to get the most out of your coaching. These workshops include 2 nights staying on the 35 m luxury cruiser “Reef Encounter” www.reeftrip.com anchored above some of the world’s most amazing coral reefs.  We coach each morning then spend the afternoons bonding by snorkeling, swimming and exploring the Great Barrier Reef.